Using Innovative Technologies in Hotels as a Factor of Sustainable Development of Tourism Industry

Аннотация

In today’s turbulent times, several factors are necessary for the sustainable development of the tourism industry.
Among them, modern technologies take place among the main factors. Ensuring sustainable growth of the tourism
industry and the hotel industry requires systemic reforms. In the hotel industry, the role of innovative technologies is very
important. Today’s competitive environment is such that every hotel and every tourism business must constantly grow
with the times or else the market will squeeze it. Customer opinion is especially important in an era when marketing and
management need to focus heavily. This article provides a thorough analysis of the status and role of technology use in
the hospitality and tourism industry.