Integration of trade marketing and e-commerce: how to combine online and offline sales channels

Integration of trade marketing and e-commerce: how to combine online and offline sales channels

Authors

  • Mamatkulova Shoira Jalolovna

DOI:

https://doi.org/10.5281/zenodo.14035642

Keywords:

trade marketing, e-commerce, omnichannel strategy, online sales, offline sales, customer experience, digital tools, consumer behavior, product placement, promotions, customer engagement, sales integration.

Abstract

The integration of trade marketing and e-commerce has become essential as businesses
seek to create seamless customer experiences across online and offline sales channels. This article
explores strategies for aligning these two areas, emphasizing a cohesive approach that leverages
each domain’s strengths. It examines challenges and opportunities presented by omnichannel
marketing, focusing on utilizing data-driven insights to optimize product placement, promotions,
and customer engagement. The role of digital tools in enhancing traditional trade marketing
tactics, such as in-store promotions and merchandising, is discussed, alongside the growing
influence of e-commerce on consumer behavior. By combining online and offline efforts,
businesses can foster customer loyalty, drive sales, and maintain a competitive edge in a rapidly
evolving marketplace.

Author Biography

Mamatkulova Shoira Jalolovna

Candidate of Economic Sciences,
Associate Professor of the Department of Marketing,
Samarkand Institute of Economics and Service

Published

2024-10-01
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