ELEKTRON SAVDODA ISTE’MOLCHI ISHONCHI VA RAQAMLI TAJRIBANING RAQOBATBARDOSHLIKKA TA’SIRI

ELEKTRON SAVDODA ISTE’MOLCHI ISHONCHI VA RAQAMLI TAJRIBANING RAQOBATBARDOSHLIKKA TA’SIRI

Authors

  • Shoxrux Baymuradov

DOI:

https://doi.org/10.5281/zenodo.18230925

Keywords:

elektron savdo, iste’molchi ishonchi, raqamli tajriba, raqobatbardoshlik, word-of-mouth

Abstract

Mazkur maqolada elektron savdoda iste’molchi ishonchi va raqamli tajribaning korxonalar raqobatbardoshligiga
ta’siri tahlil qilinadi. Tadqiqotda raqamli tajriba iste’molchi ishonchini shakllantiruvchi asosiy omil sifatida qaralib,
ishonchning qayta xarid, sodiqlik va ijobiy “word-of-mouth” orqali raqobatbardoshlikka ta’sir etish mexanizmlari asoslab
beriladi. Natijalar elektron savdoda barqaror raqobat ustunligi ishonchga yo‘naltirilgan raqamli strategiyalar orqali
shakllanishini ko‘rsatadi

Author Biography

Shoxrux Baymuradov

Toshkent davlat iqtisodiyot universiteti,
Biznes boshqaruvi kafedrasi dotsenti v.b. PhD

References

1. D. Harrison McKnight, Vivek Choudhury, Charles Kacmar, “Developing and Validating Trust Measures for e-Commerce:

An Integrative Typology”, Information Systems Research, Vol. 13, No. 3, Published Online: 1 Sep 2002. https://doi.

org/10.1287/isre.13.3.334.81

2. Paul A. Pavlou, “Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology

Acceptance Model”, International Journal of Electronic Commerce, Vol. 7, No. 3, 2003. https://doi.org/10.1080/10864

415.2003.11044275

3. David Gefen, Elena Karahanna, Detmar W. Straub, “Trust and TAM in Online Shopping: An Integrated Model”, MIS

Quarterly, Vol. 27, No. 1, 2003. https://doi.org/10.2307/30036519

4. Katherine N. Lemon, Peter C. Verhoef, “Understanding Customer Experience Throughout the Customer Journey”,

Journal of Marketing, Vol. 80, No. 6, 2016. https://doi.org/10.1509/jm.15.0420

5. A. Parasuraman, Valarie A. Zeithaml, Arvind Malhotra, “E-S-QUAL: A Multiple-Item Scale for Assessing Electronic

Service Quality”, Journal of Service Research, Vol. 7, No. 3, 2005. https://doi.org/10.1177/1094670504271156

6. Susan Rose, Moira Clark, Phillip Samouel, Neil Hair, “Online Customer Experience in e-Retailing: An Empirical Model

of Antecedents and Outcomes”, Journal of Retailing, Vol. 88, No. 2, 2012. https://doi.org/10.1016/j.jretai.2012.03.001

7. OECD, Electronic Commerce: Digital Economy Policy Outlook, OECD Publishing, Paris, 2020. https://doi.

org/10.1787/41b7b15f-en

8. UNCTAD, Digital Economy Report 2021: Cross-Border Data Flows and Development, United Nations, New York and

Geneva, 2021. https://unctad.org/publication/digital-economy-report-2021

9. World Bank, World Development Report 2021: Data for Better Lives, World Bank Publications, Washington DC, 2021.

https://www.worldbank.org/wdr2021

10. UNDP, Digital Transformation in Uzbekistan: Opportunities and Challenges, United Nations Development Programme,

Tashkent, 2022. https://www.undp.org/uzbekistan

Downloads

Published

2025-12-01

How to Cite

Baymuradov , S. (2025). ELEKTRON SAVDODA ISTE’MOLCHI ISHONCHI VA RAQAMLI TAJRIBANING RAQOBATBARDOSHLIKKA TA’SIRI. GREEN ECONOMY AND DEVELOPMENT, 3(12). https://doi.org/10.5281/zenodo.18230925
Loading...