Interactive design and museum management: enhancing guided tours through IOT and virtual solutions
DOI:
https://doi.org/10.5281/zenodo.17116957Keywords:
Museum management, guided tours, interactive navigation, Internet of Things (IoT), virtual museums, visitor satisfaction, cultural education, immersive technology, digital heritage, smart tourism.Abstract
This study explores the move from traditional guided tours to interactive, technology-based navigation systems
in museums. Virtual museum apps show educational potential but often lack interpretation and feedback, underscoring
the need for human guidance. Intelligent systems can improve visitor convenience, aid staff in collection management,
and strengthen educational roles, though issues of privacy, accessibility, and inclusivity remain. Overall, interactive and
IoT-based tours can both enrich cultural education and enhance museum management efficiency and sustainability
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