Exploring Smart Tourism: Lessons From Abroad and Opportunities for Uzbekistan

Exploring Smart Tourism: Lessons From Abroad and Opportunities for Uzbekistan

Authors

  • Nasiba Mukhtorova
  • Zohid Askarov
  • Angelo Battaglia

DOI:

https://doi.org/10.55439/GED/vol1_issmaxsus%20son/a666

Keywords:

tourism, tourism industry, visitor experience, niche tourism, e-commerce.

Abstract

Tourism is an essential sector for the growth and development of many countries worldwide. As
technology has progressed, the notion of Smart tourism emerged, signifying the application of cutting-edge
technologies to optimise destination management and augment the visitor experience. As a developing
country, Uzbekistan offers enormous potential for the growth of Smart tourism. The purpose of this article is
to examine the experiences that other countries’ Smart tourism projects have presented and to determine
areas where Uzbekistan might use Smart tourism strategies. This paper investigates the concept of Smart
tourism and its potential benefits for Uzbekistan’s tourism industry. It examines case studies from other countries
and identifies opportunities for Uzbekistan to implement Smart tourism practices. Overall, the research
highlights the potential of Smart tourism to enhance the visitor experience and improve the tourism industry
in Uzbekistan through the examination of global Smart tourism projects.

Author Biographies

Nasiba Mukhtorova

Westminster International University in Tashkent

Zohid Askarov

DSc, Westminster International University in Tashkent, Dean of School of Business and Economics

Angelo Battaglia

Dr, Westminster International University in Tashkent, Senior Lecturer

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Published

2023-12-15
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